Privacy Policy

This Privacy Policy applies to: visitors to our website; customers; vendors; prospective customers; business partners; and users interacting with Quantum Flex Pack online or offline.

We may collect information directly from users, automatically through website activity, or from third-party sources.

2.1 Information You Provide

Users may voluntarily provide information including: name; company name; mailing address; email address; telephone number; billing information; shipping information; purchase history; artwork or design files; packaging specifications; and communications submitted through forms, emails, or support requests.

Providing certain information may be necessary to access products or services.

2.2 Information Collected Automatically

When users visit our website, we may automatically collect: IP address; browser type; operating system; device information; referral URLs; pages viewed; click activity; time spent on the site; and general usage analytics.

This information may be collected using: cookies; pixels; analytics tools; web beacons; or similar technologies.

We use cookies and related technologies to: improve website functionality; analyze website traffic; remember preferences; enhance user experience; improve marketing performance; and maintain website security.

Users may disable cookies through browser settings, though certain website features may not function properly.

We may use collected information to: provide products and services; process orders and payments; communicate regarding orders or inquiries; provide customer support; improve website functionality; customize website content; send marketing communications; analyze business operations; prevent fraud; maintain security; comply with legal obligations; and develop new products or services.

We may also use information for any lawful purpose disclosed at the time of collection.

Users may opt out of marketing emails at any time by: clicking the unsubscribe link in communications; or contacting us directly.

Even if users opt out of marketing communications, we may still send: transactional emails; invoices; order updates; legal notices; or customer service communications.

We do not sell personal information for monetary compensation.

6.1 Service Providers

Third-party vendors assisting with: payment processing; shipping; hosting; analytics; marketing; customer support; and IT infrastructure. These providers are contractually required to protect information appropriately.

6.2 Business Affiliates

We may share information with affiliated companies under common ownership or control.

6.3 Legal Compliance

We may disclose information: to comply with laws or legal process; to respond to lawful government requests; to protect our rights or property; to investigate fraud or security issues; or to enforce our agreements.

6.4 Business Transfers

If Quantum Flex Pack undergoes: a merger, acquisition, restructuring, financing transaction, or sale of assets, information may be transferred as part of that transaction.

We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no system can guarantee absolute security, and users acknowledge that transmission of information over the internet carries inherent risks.

We retain information: for as long as reasonably necessary for business purposes; to comply with legal obligations; resolve disputes; enforce agreements; and maintain operational records.

We may anonymize or aggregate information for lawful business use.

Depending on applicable law, users may have rights to: access personal information; correct inaccurate information; request deletion; object to certain processing; request data portability; or limit marketing communications.

Requests may be submitted using the contact information below.

We reserve the right to verify identity before processing requests.

Our services are not directed toward children under 13 years of age.

We do not knowingly collect personal information from children under 13.

If we become aware such information has been collected, we will take reasonable steps to delete it.

Our website may contain links to third-party websites or services.

Quantum Flex Pack is not responsible for the privacy practices, content, or security of third-party websites.

Users should review the privacy policies of those websites independently.

Residents of Illinois and other applicable jurisdictions may have additional privacy rights under applicable law.

Quantum Flex Pack will comply with applicable state and federal privacy laws to the extent required.

If applicable, California residents may have rights under the California Consumer Privacy Act ("CCPA") and related laws, including rights to: know what information is collected; request deletion; correct information; and opt out of certain sharing practices.

California residents may contact us to exercise applicable rights.

Information may be stored or processed in the United States or other jurisdictions where our service providers operate.

By using our services, users acknowledge that information may be transferred outside their home jurisdiction.

We reserve the right to update this Privacy Policy at any time.

Changes become effective upon posting the updated policy to our website.

Continued use of our website or services after updates constitutes acceptance of the revised policy.

Questions regarding this Privacy Policy may be directed to:

Quantum Flex Pack, LLC

https://www.quantumflexpack.com/contact

Quantum Flex Pack uses cookies and similar technologies to: maintain website functionality; remember preferences; analyze website traffic; improve user experience; and support advertising or analytics activities.

Users can manage cookie preferences through browser settings.

Disabling cookies may affect certain website functionality.

Third-party analytics or advertising providers may also place cookies subject to their own privacy policies.